Services for Organizations

Using our research, best practices and expertise, we help you understand how to optimize your business processes using applications, information and technology. We provide advisory, education, and assessment services to rapidly identify and prioritize areas for improvement and perform vendor selection

Consulting & Strategy Sessions

Ventana On Demand

    Services for Investment Firms

    We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

    Consulting & Strategy Sessions

    Ventana On Demand

      Services for Technology Vendors

      We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

      Analyst Relations

      Demand Generation

      Product Marketing

      Market Coverage

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        Press Releases

        Press Releases and Media Access

        ISG Software Research offers all accredited members of the media unlimited online access to our comprehensive library of qualitative and quantitative market research and analysis. We are available to discuss the market, state of end user organizations, vendors and technology and trends about market evolution.

        In addition to access to our benchmark research, webinars, white papers, technology vendors and research notes, the Ventana Research team is also available to the media for:

        • Expert source comment and discussion on the market, trends, and players.
        • Invaluable resource to provide timely third-party education and validation to support feature articles and breaking news coverage.

        If you are a member of the media and need timely assistance, please contact Marketing for immediate assistance.

        Press Contact
        Marketing
        Ventana Research


        ISG Software Research Press Releases

         

        San Ramon,Calif. – November 20, 2012 – Ventana Research has announced the 2012 Overall Leadership Award winners. The Leadership Awards recognize individuals and their organizations that have effectively achieved superior results through using people, processes, information and technology while applying best practices within specific business and technology categories. The Overall Leadership Awards recognize leadership award winners who stand out among the leadership award recipients as top...

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        SAN RAMON, CA, November 08, 2012 -- Ventana Research has announced that the firm will share key findings from its yet to be published Business Technology Innovation Benchmark Research, as well as present facts from other new and recently released research on big data, cloud computing, customer experience and agents, integrated business planning, predictive analytics, next generation workforce management, product information management and next generation business intelligence technologies and...

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        SAN RAMON, November 06 2012 – VentanaResearch has released its latest Benchmark Research, The Unified Agent Desktop and the Customer Experience. Ventana Research commenced this research to gain insight into current agent desktop practices, as well as efforts to manage customerinteractions and improve customer service.

        The new research shows that the primary channel for customer service remains interaction with agents in contact centers. Acquiring and maintaining customer loyalty requires...

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